For Immediate Release
May 10, 2011
Hôtel-Dieu Grace Hospital Recognizes
Jeanne Mance Extraordinary Nursing Award Recipients
Windsor ON- Hôtel-Dieu Grace Hospital honoured its Jeanne Mance Award recipients at a special ceremony today. The Jeanne Mance awards are presented annually to nurses who exemplify excellence and contribute to enhancing the image of nursing through teamwork, compassion, stewardship and respect.
In March, the hospital issued a call for nominations to all staff, medical staff, visitors and patients. Hôtel-Dieu Grace Hospital is proud to announce the selection of this year’s Jeanne Mance Extraordinary Nursing Award recipients, as described by their collegaues:
This team is a family of professionals dedicated to the common goal of excellent patient care. From housekeeping to clerical to porter to RN to Doctor, the ER works as a team. The team helps each other whether it is the RNs in one area working together when an ambulance arrives to quickly settle a patient or an RN going to another area because they could use more assistance. Patients are comforted by the knowledge, dedication and professionalism displayed.
The ER is an excellent environment for learning. Many staff members take courses and attend seminars to grow within the nursing profession and it’s not uncommon to see a new RN getting assistance from a porter, or from a clerk teaching them about EDIS, or the GEM nurse walking the newcomers through the processes. Staff often take part in LEAN exercises and during the last year embarked on a Process Improvement Program (PIP) to find ways to shorten the wait for ER patients using ideas from the staff. In participating in the PIP project, the ER has optimized on staff abilities using each position to it’s full potential and this has translated into an increase in the quality of patient care.
The celebration of individual successes as well as team successes happens each day. No matter how short of a stay in the ER, the staff connect with their patients in some of their worst times. In addition to pats on the back and hugs to congratulate each other, the ER has an “Above and Beyond the Call of Duty” (ABCD) board in the staff room for staff to share positive comments with each other. There is also a staff bulletin board to display thank you cards from patients and all the data showing hard work the team has made to make a difference in the ER. The ER nurses are strong patient advocates who demonstrate professionalism, provide excellent patient care and exemplify the qualities of a team.
Tina Collins-Babechuk, RPN, 6East
If you hear singing coming from a patient’s room, chances are Tina has just walked in. Tina is known for making patients feel at ease. She is always smiling and always talking to her patients with respect and kindness, as if all of them are her long time friends. Tina takes the time to listen to her patients concerns and tries to help them any way she can.
Tina is a role model for many nurses on the unit. She welcomes new hired nurses with enthusiasm, gratitude and friendship. Tina is willing to encourage fellow nurses and members of the interdisciplinary team in a humble and kind manner. She appreciates the importance of the interdisciplinary team and respects all members equally.
Ron Chevalier, RN, 6East
On 6 East, Ron is always willing to contribute to wherever he can. Ron has a tremendous work ethic and encourages the same for all of those working alongside him. The orthopaedic service is both physically and mentally demanding and Ron’s continuous commitment to providing excellent patient care does not go unnoticed.
On an individual level, Ron is an outstanding nurse at bedside. He is always attentive to his patient’s needs and provides them with timely and compassionate care. The feedback from our patients and their families with regard to Ron’s service is always superb. He is well respected by his colleagues and is a team player. Ron’s greatest strength lies in the fact that he is not simply satisfied with identifying problems, but rather effectively suggesting and facilitating solutions for our patients.
Sue Gaunt, RN, CCU
When it comes to patient care, Sue goes above and beyond. As an RN in Cardiac Care Unit, Sue is always concerned for others. Whether it is a co-worker, patient, or the family of a patient, Sue is willing to take the time to do what she can. On more than one occasion, Sue went above the call of duty to help out the loved ones of patients.
You can also find Sue attending self-education sessions where she will return to the unit and spread the knowledge with staff and patients. The staff in CCU looks up to Sue for her wisdom, experience and understanding.
Lynda Truong RN, 8 East
Lynda exemplifies teamwork through her commitment to team cohesion, mentoring her students and other staff members. She takes the time to get to know not only the patient but also their friends and family. Lynda always enters the room with a smile and an encouraging word.
Lynda has excellent communication skills. She clearly and kindly explains things to her patients and their families, which allows excellent therapeutic relationships to flourish. She is organized and succinict, which makes communications with other members of the healthcare team productive and comprehensible. Lynda’s philospophy is “treat them as if they’re your family.”
Rachel Holmes, RN, 2 North
As a Nurse on 2 North, Rachel can be described as a hard worker always striving to do her best each and every day. The knowledge and skills that she shares on a daily basis with other staff show not only a commitment to her job but to her co-workers. Rachel is a kind genuine nurse who takes pride and joy in caring for her patients.
Leigh-Anne Siebert, RN, ER
When it comes to teamwork, Leigh-Anne demonstrates every aspect of this word. As an RN in the Emergency Department, Leigh-Anne works with every member of the department to ensure that the patient has what he or she needs. She is a strong patient advocate who is willing to spend time with patients and their loved ones to make sure all of their questions answered.
The compassion and respect that is exhibited from this individual are clearly evident in the relationships that she has built with many patients, as well as staff.
Jen Smith, RN, ER
As a Patient Resource Leader in the Emergency Room, Jen is an influential leader to all the staff. She creates an atmosphere of teamwork. Jen is a team player who will help out in any way she can to ensure the rest of the staff are providing excellent care.
She genuinely cares that all patients and visitors are happy with their experience in the ER. From pillows to blankets or just by listening to the patient, Jen tries to make sure patients are comfortable during their visit.
Phylis Crawford, RN, OR
Phylis is a true leader in every sense of the word. With 36 years of nursing experience, Phylis has been described as ‘mother hen.’ Phylis includes everyone in her team and will take the time to walk co-workers through the steps of surgeries and demonstrates only the best practice every time.
Phylis is respected by physicians, co-workers, support workers and patients. She speaks to you as her equal. She is a kind hearted soul. Phylis welcomes all who work with her, and her inviting smile makes you feel at home. Phylis is an important force in keeping morale up in the OR.
The Extraordinary Nursing Awards are named in honour of Jeanne Mance. She was one of the first women settlers in Canada. In 1642, she founded Hôtel-Dieu Hospital in Montreal and is considered the first lay person nurse in Canada. The awards are presented annually as part of Canada’s celebration of Nurses Week.
For more information contact Steve Erwin, Director of Communications 519-973-4433