On January 1, 2012, Ontario hospitals will become subject to the Freedom of Information and Protection Privacy Act (FIPPA). FIPPA was extended to cover hospitals as a result of the Broader Public Sector Accountability Act, 2010, which received Royal Ascent on December 10, 2010.
As of January 1, 2012 access to all hospital records is granted to anyone, for any reason, unless subject to an exclusion or exemption. All hospital records from January 1, 2007 have to be produced on an access request unless excluded or exempt under FIPPA.
How to Make a Request
Requests for corporate records under FIPPA must be made in writing. As the Internet is not a secure communications vehicle, we are not able to accept requests via the Internet or through email. You may submit your request by mail or in-person. Click here for the HDGH Access Request Application Form.
You will receive a response within 30 calendar days from the date we clarify your written request and any applicable fees are paid. If we need to consult with others or if we have a large volume of records to review, the time may be extended, as permitted under legislation. If there is a delay, we will notify you in writing of the reason for the extension and the new due date. For further information, click here to view the hospital's FIPPA Policy.
For information about the types of corporate records held by HDGH, you may wish to consult the HDGH Directory of Records. When requesting information, please provide specific details about the records you wish to access.
An application fee of $5.00, payable to Hôtel-Dieu Grace Hospital by cash or cheque is required at the time you submit your request. Under FIPPA, HDGH may charge $7.50 per quarter hour for search and preparation time for general records. As well, a photocopying fee of $0.20 per page applies to all records that my be disclosed. We may charge an additional fee of $10 for CDs or other storage media.
You will be advised if the processing fees will exceed $25 and you will be asked to provide a deposit of 50% if the estimated processing cost exceeds $100. We will let you know if any exemptions under FIPPA apply to the records you are requesting so that you can make an informed decision on whether or not to pay the deposit. HDGH will issue a receipt for any payments. Click here to view the entire HDGH fee schedule.
Where to Contact Us
Peggy Allen, Executive Assistant
Freedom of Information (FOI) Office
Hôtel-Dieu Grace Hospital
1030 Ouellette Avenue
Room JM 2-813
Windsor, ON N9A 1E1
Telephone: (519) 973-4411 ext. 3102