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Complex Medical Care (CMC)


Application Form

To apply for Hôtel-Dieu Grace Healthcare Inpatient Restorative Programs, please print the appropriate application form from the list below and FAX to HDGH Intake Office.


FAX: (519) 258-3344

General Intake Office available 7:30 a.m. - 3:30 p.m. Monday to Friday

Phone: (519) 257-5229 





About the Program 

The Complex Medical Care program is a patient-centered program in which individualized care is provided based on a restorative care model, meaning that based on clinical assessment and expertise, there is reason to believe that the individual’s condition is likely to undergo functional improvement and benefit from rehabilitative care. This 160 bed in-patient program supports individuals in moving from the acute-care setting, and to continue their rehabilitative journey in a safe environment with medical care oversight. Patients are assessed in the acute care setting to prepare for a safe and successful transition, and then, with their family members, meet with the inter-professional care team upon arrival to the unit. Together they will establish goals for their care plan.

The care team in the Complex Medical Care program is comprised of disciplines including nursing (registered nurses, registered practical nurses, nurse practitioners), physiotherapy, occupational therapy, therapeutic recreation, physicians, social work, speech pathology, clerical, dietary, environmental services, respiratory therapy, pharmacy, psychology, spiritual care, as well as enterostomal therapy, telemedicine, patient advocacy and clinical ethics as required.


Within the Complex Medical Care program, six long-term mechanical ventilation beds are provided for patients who require ventilation in addition to complex needs but no longer require the level of monitoring and intervention of an Intensive Care Unit in an acute care hospital. An additional 20 beds within the Complex Medical Care program are dedicated to Palliative Care.




Frequently Asked Questions


To get the answers to some of the most common questions asked about our program, click here.


Questions About This Site


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Complex Medical Care

Hôtel-Dieu Grace Healthcare

1453 Prince Road

Windsor, ON  N9C 3Z4



Location: Y. Emara Centre for Healthy Aging and Mobility

Program Director: Patrick Kolowicz (Interim)

Program Managers: Elizabeth Matte and Francine Stadler

Clinical Practice: Melissa Swetech and Amanda Oliveira

Contact Us


General Info: (519) 257-5111


Voice Directory: (519) 257-5100



Visiting Hours 


1453 Prince Rd.


Windsor, ON N9C 3Z4