COVID-19 (NOVEL CORONAVIRUS)
The safety and security of our Windsor-Essex community, our patients, and our staff here at Hôtel-Dieu Grace Healthcare is our top priority. We are closely monitoring the COVID-19 developments and continue to work together based on the most current direction from the provincial Medical Officer of Health and the Government of Canada.
Current # of in-patients in hospital with confirmed COVID-19 - 20
- fully vaccinated - 19
- unvaccinated - 1
*updated January 25, 2022 at 11:30 a.m.
Precautions at HDGH
Visitation
Due to the highly transmissible Omicron variant of concern being identified in our community, and to uphold our organizational duty to protect our patients and our people who care for them, precautions have been put in place:
Effective January 12, 2022 at 12:01 a.m. HDGH will be implementing a No Visitor Policy. This policy does not apply to our end-of-life, palliative patients. Visiting guidelines for this patient population remain unchanged.
Visit our Patient Visitation page for the most up-to-date information.
Vaccination Policy
- All individuals (except for patients and clients) who are entering an HDGH location must show their proof of being fully vaccinated (evidencing 14 days have passed since their second dose of a COVID-19 vaccine), along with the enhanced proof of vaccine QR Code, a valid photo ID that confirms identity or will be denied entry.
Notes:
- No patient or client will be denied entry or care due to vaccination status.
- Regardless of vaccination status all individuals entering HDGH will be required to wear hospital-approved Personal Protective Equipment (PPE) as directed by the hospital.
- Please remember that the COVID-19 pandemic continues to be an evolving public health crisis and HDGH reserves the right to amend this policy as needed.
Entrances
- Entry points to our main campus will be limited to the Tayfour Building main entrance and Emara Building main entrance. Entrances at our Crisis and Mental Wellness Centre (TSC) and Withdrawal Management Services programs are also restricted through the main entrances. Signage has been placed at all entry points notifying as such.
Program & Services Status
- Acquired Brain Injury - 519.257.5111 ext. 75458
- Onsite services available enhanced with Telephone/Video services
- Cardiac Wellness - 519.257.5111 ext. 72525
- Onsite services available enhanced with Telephone/Video services
- Bariatric Clinic - 519.257.5111 ext. 76916
- Onsite services available enhanced with Telephone/Video services
- Outpatient Rehab - 519.257.5111 ext. 75200
- Onsite services available enhanced with Telephone/Video services
- Geriatric Assessment Program - 519.257.5111 ext. 75112
- Onsite/In-Home services available enhanced with Telephone/Video services
- Pulmonary Rehab - 519.257.5111 ext. 72525
- No Onsite Services - Telephone/Video services available
- Rehab Outreach - 519.257.5111 ext. 75116
- In-home services available enhanced with Telephone/Video services
- Geriatric Mental Health Outreach Team - 519.257.5111 ext. 76827
- Onsite/In-Home services available enhanced with Telephone/Video services
- Physiatry - 519.257.5111 ext. 75184
- Onsite services available enhanced with Telephone/Video services
- WPEP - 519.257.5111 ext. 76975
- Onsite services, limited capacity with enhanced telephone services/injection clinic onsite
- Mood and Anxiety - 519.257.5111 ext. 76953
- Onsite services available enhanced with Telephone/Video services
- Concurrent Disorder - 519.257.5111 ext. 72041
- Onsite, Telephone, and Video services are available
- Dual Diagnosis - 519.257.5111 ext. 76957
- No Onsite/In-Home services-Telephone/Video services are available
- Problem Gambling and Digital Dependency (outpatient programming) - 519.257.5111 ext. 76999
- Onsite, OTN, Telephone services are available
- Residential Problem Gambling Services - 519.257.5111 ext. 76999
- Onsite services available
- Addiction Assessment and Referral - 519.257.5111 ext. 71458
- Onsite, Telephone, and Video services available (including walk-in)
- Community Outreach Withdrawal Management Services - 519.257.5225 or direct via 519.819.7832, 519.564.6979
- Onsite/In-Home services available with enhanced telephone services
- Residential Withdrawal Management Services - 519.257.5225
- Onsite residential programming available
- RCC Starting Point Counselling Clinic - 519.257.KIDS (5437)
- Onsite services available enhanced with Telephone/Video services
- The RCC Starting Point provides quick, confidential access to mental health services for children, youth (up to the age of 18), and their families/guardians. The RCC Starting Point will be available Monday to Thursday 8 a.m. to 8 p.m. and Fridays 8 a.m. to 4:30 p.m. by calling 519-257-KIDS.
- RCC Residential - 519.995.2296 or 519.257.5111 ext. 74045
- Onsite services available with enhanced safety protocols
- RCC Glengarda - 519.995.2296 or 519.257.5111 ext. 74045
- Onsite services available with enhanced safety protocols
- RCC Outpatient Services - 519.257.5215
- Onsite, Telephone, and Video Services are available
- Volunteers - 519.257.5111 ext. 73345
- All Volunteer activities are suspended at this time. The volunteer application form remains open and accessible – please submit your form on our site and we will be in touch when we are able to resume volunteer placements
- Student/Academic Placements - 519.257.5111 ext.73345
- Student/Academic Placements during COVID-19 are welcomed and accommodated following all current best practices related to the prevention and management of COVID-19 in the workplace.
- Mobile Outreach Support Team (MOST) - 519.973.4435
Release of Information
HDGH's Release of Information (ROI) office will not be open for in-person services until further notice. For any ROI requests, you may call the office at (519) 257-5111 ext. 74153 or 74109, Fax (519) 257-5107 or email: HDGHROI@hdgh.org. There will be no change to requests received via mail.
Do you have symptoms?
Please visit the Windsor-Essex County Health Unit for direction.
Additional Information
For more information, visit the following links which provide the most accurate, updated, and trusted sources of information.
https://www.who.int/emergencies/diseases/novel-coronavirus-2019
https://www.cdc.gov/coronavirus/index.html
https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html#a2
https://www.publichealthontario.ca/en/diseases-and-conditions/infectious-diseases/respiratory-diseases/novel-coronavirus
https://ecms.org/covid-19-updates-public/