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Regional Children's Centre - Services


Child and Adolescent Mental Health Services


Children's Mental Health Services

Programs for children and youth are located within the Regional Children's Centre with additional satellite locations throughout Windsor-Essex. The catchments include Essex and Kent counties. In the latter county, Children’s Mental Health Services support the local children’s mental health centres and/or provides specific services as negotiated with Kent County.


The Children’s Mental Health Services programs work with parents and community partners to address the social, emotional, and behavioural needs of children and youth. These services strive to provide an effective system that is accessible, flexible, and responsive to individual needs. The services provided to children and youth include prevention, crisis response, early intervention, assessment, consultation, education, treatment, support, and respite.


Although Children’s Mental Health Services programs are multidisciplinary in nature, it is the individual needs of the family that determines the relevant inter-professional involvement. Service coordination and a treatment team approach are the foundation of all forms of service delivery. All family members involved in the program are central to the decision-making process for the intervention plan and the identification of goals with measurable outcomes.


Children’s Mental Health Services programs are committed to working with community agencies in planning and coordinating services to meet the mental health needs of children and youth by building community supports around the child/youth and their family. Parents may also be involved in treatment as part of the services offered through adult mental health and addictions services when it is appropriate as part of the collaborative treatment approach.





Coordinated Access Services




Children’s Mental Health Services are offered to families on a voluntary basis, with commitment to participation being an essential component of treatment. Referrals may come from parents/families, schools, doctors, children’s mental health agencies, Windsor-Essex Children’s Aid Society, the justice system (e.g., court, probation, police, fire services) and Help Link. Many families become involved with Children's Mental Health Services by attending the Walk in Clinic. Following their single session, they choose to complete an intake package to become involved with on-going treatment services. A number of referral sources also have established protocols that include direct referral mechanisms. Once a family has been involved with Children's Mental Health Services they are welcome to become re-involved when needed by contacting their service coordinator. 



Help Link


Help Link Access Services for Children, Youth, and Families is the central access point for all children’s mental health and associated services for Windsor-Essex. Help Link provides information, referral services, and service coordination to families who have require assistance in navigating local community services for children and youth. Help Link is also involved in the coordination of Community Triple P Parenting, organization of Community Case Conferences, completing Case Resolution processes, and accessing to services outside Windsor-Essex (e.g., CPRI, Regional Mental Health – Adolescent Unit). 



Case Coordination

Often children, youth, and their families may be receiving multiple services from different providers or professionals, which can be confusing at times and lead to communication barriers. All families who are involved in Regional Children’s Centre are assigned a case coordinator. This case coordinator serves as the key contact person for the family and assists them with the navigation of services. The case coordinator is in constant communication with treatment providers and professional to help best meet the family’s needs and provide an optimal service experience.






Crisis Services


Emergency Crisis Response Service

The Emergency Crisis Response Service provides consultation to Emergency Department staff regarding the evaluation and disposition of children and youth, up to the age of 16 years, who present in crisis (i.e., who are at significant immediate risk of harm to self or others). A Social Worker is available to the hospital Emergency Department, Monday to Friday 8 am - 11 pm and on-call during weekends and holidays 8 am - 10 pm. Dispositions are completed in consultation with the Child Psychiatrist on call and may involve admission to a mental health bed or pediatrics. In most instances a Child and Youth Worker will be available to support the child/ youth during his/her length of stay during the hours of 11pm - 7am. When a child or youth is discharged from a mental health bed, a social worker is involved from the crisis program to provide intervention as needed.


If there is an immediate risk of serious harm to self or others please proceed to the Emergency Department.


Children and Youth (ages 0-15)

Emergency Department – Windsor Regional Hospital, Metropolitan Campus


Youth (ages 16+)

Emergency Department – Windsor Regional Hospital, Ouellette Campus 


Telemedicine Services

Operating out of the Regional Children’s Center (RCC) and Windsor Regional Hospital emergency rooms, Pediatric Crisis Assessments are currently being completed for sites outside the city of Windsor (e.g., Chatham Kent Health Alliance, Wallaceburg and Leamington District Memorial Hospital). Future programming will involve additional services for children’s mental health. 




Treatment Clinic Services


Out-Patient Clinic Services


Out-Patient Services provide on-site and community-based programs for children and youth, ages 6-18 (up to 24 years for clients referred through Youth Probation Services), and their families. These children and youth present with a range of social, emotional and/or behavioural challenges.  A collaborative and family focused treatment plan is developed through a needs assessment to determine suitable treatment strategies. Social Workers and Child and Youth Workers provide the primary intervention, which may include therapy (e.g., individual, group, parental, family), psychoeducational or skills based groups, in-home behavioural consultation, and specialized parent training/education.  Consultation with schools and the Windsor-Essex Children’s Aid Society and collaboration with community partners occur regularly. Assessment, consultation, and treatment services from psychology and psychiatry are accessible from these services.


Youth Justice Services


The Youth Justice Services provide an array of multi-disciplinary services for youth involved in the justice system. Social Workers and Child and Youth Workers provide the primary intervention, while psychological and psychiatric assessment and consultation are also available. Specific program details are outlined below.


             Court Ordered Assessments

Youth aged 12-24 years involved in this program are often referred by way of a youth court order. Section 34 assessments include court ordered psychiatric and psychological assessments.


Youth Justice Services

Youth aged 12-24 years involved in this program are often referred by probation services. Programs include a variety of treatment interventions, including individual, group, and family counseling.

             Offender Specific Treatment Program

This program is designed for adolescents who have sexually offended and been referred through individuals, police services, probation services and the Windsor-Essex Children’s Aid Society. Treatment is based on current models of best practice intervention that optimize outcomes for youth and address community safety.


Youth Mental Health Court Program

The Youth Mental Health Court Coordinator supports the mental health needs of youth 12 and older under the jurisdiction of the Youth Justice Court. The program diverts youth with mental health needs out of the formal justice system, where appropriate. Youth who voluntarily participate follow a diversion plan developed with the Youth Mental Health Court Coordinator and approved by the crown attorney. Upon the successful completion of the diversion plan, the youth’s criminal charges are stayed.



Intensive Family Services


Milieu Service Continuum

The Milieu Service Continuum is a day treatment service continuum intended for children with significant emotional and behavioural needs that cannot be met through out-patient services. The continuum is split into four main streams. The most intense is the Milieu program, followed by the Modified Milieu program, Day Treatment program, and Reintegration program. Treatment spaces are limited and the program follows an intensive assessment-treatment-integration model where parental and community participation is essential to the efficacy of the program. While attending the Milieu Program, services may include parent seminars (e.g., Triple P Pathways), specialized individual programming to address the child’s needs and integration planning to ease the transition of the child back into their community school.


Residential Program


The Residential program augments the day-treatment component through providing 24-hour care for some children. These six residential beds are distributed between the Windsor-Essex Children’s Aid Society, for crown wards; Essex-Kent, for children outside the county; Crisis Stabilization, for children requiring short term stabilization in times of crisis; and Windsor Essex, for children unable to commute to the program on a daily basis.



Assessment and Consultation Services


Developmental Services


Developmental Services provide multi-disciplinary services for children and youth ages 6-18 with neurodevelopmental disorders that significantly impair their developmental progress and day-to-day functioning. Specific program details are outlined below.

Autism and Related Disorders Program

This program assists children and youth with known or suspected autism spectrum disorder and their families in understanding and fostering their optimal development. Services provided include assessment, diagnosis, consultation (including in-home and in-school behaviouralconsultation) and training/education resource services.

Development Disabilities Program

The Developmental Disabilities Program assists children and youth with significant long-term limitations in intellectual and adaptive functioning (i.e., the     performance of daily activities required for personal and social sufficiency) and their families in understanding and fostering their optimal development.       Services provided include assessment, diagnosis, and consultation with parents and school personnel (including in-home and in-school consultation).


Consultant Services

 All children currently receiving services are eligible to receive assessment and consultation from a number of service providers, including psychiatry and psychology. These services are designed to determine diagnoses and inform treatment practices when required.

Contact Us


General Info: (519) 257-5111


Voice Directory: (519) 257-5100



Visiting Hours 


1453 Prince Rd.


Windsor, ON N9C 3Z4