COVID-19 (NOVEL CORONAVIRUS)
Hôtel-Dieu Grace Healthcare (HDGH) continues to maintain the safety of our patients, families, staff, and physicians as our highest priority. Visitation at HDGH has been modified to protect our patients, clients, and community. It is important to remember that individuals who are in the hospital need their rest and time to recover.
All individuals entering the campus must adhere to the following:
- All individuals (except for patients and clients) who are entering an HDGH location must show their proof of being fully vaccinated (evidencing 14 days have passed since their second dose of a COVID-19 vaccine), along with the enhanced proof of vaccine QR Code, a valid photo ID that confirms identity or will be denied entry.
- Individuals will be screened for signs and symptoms of illness, including COVID-19, prior to every entry into the hospital.
- Individuals with signs or symptoms of illness, as well as those in self-isolation or quarantine, shall not be granted entry.
- No children under the age of 18 (unless accompanied by an adult).
- All visitors must wear a hospital-issued surgical mask and face shield.
- Individuals are required to practice proper hand hygiene.
Visitation Policy
Due to the highly transmissible Omicron variant of concern being identified in our community, and to uphold our organizational duty to protect our patients and our people who care for them, the following proactive measures will be enforced. Please note HDGH is continuously assessing the evolution of COVID-19 at HDGH and in the community. We continually monitor the COVID-19 numbers in Windsor-Essex and will adjust our visitation access according to rates of community spread.
- Effective January 12, 2022 at 12:01 a.m. HDGH will be implementing a No Visitor Policy. This policy does not apply to our end-of-life, palliative patients. These patients may have 4 Registered Visitors with 2 of these Registered Visitors being able to visit at the same time. Please read our Letter to Patients for more information.
- We recognize the impact of isolation for patients and families during this difficult time and we are doing everything we can to help patients and loved ones stay connected. If you have a family member at HDGH, please consider alternative ways to connect with loved ones.
Infection Prevention and Control Training
Outpatient Care Visits
Patients who require a family member present for their care needs to be met will be allowed one (1) visitor. Given the episodic nature of outpatient services, the visitor in these instances may change from visit to visit. The expectation is that the visitor attending the visit will adhere to all IPAC standards and follow all instructions given by staff.
Effective Wednesday, December 22nd, we will be requiring visitors accompanying outpatients to show proof of being fully vaccinated. In the event the patient requires assistance and does not have a vaccinated escort the hospital will provide assistance as needed. For patients under the age of 18, one adult parent or caregiver may accompany the patient to their appointment, regardless of vaccination status. It is expected that only a small number of patients (eg. Very frail/elderly, patient with dementia, person who is non-verbal or severely disabled, patient with advanced mental health and/or addiction, developmental delay) require a family member to be present for HDGH staff to provide care in these circumstances.