Jun 13, 2023 | Leadership, Faces of HDGH
In an ever-changing world, healthcare continues to play a vital role in our lives. As a specialty hospital and trusted healthcare provider, we understand the importance of adapting to the changing landscape to meet the needs of our community. With that in mind, we are thrilled to introduce Hôtel-Dieu Grace Healthcare’s 5-year strategic plan—a roadmap that encompasses our Mission, Vision and Values, with initiatives focusing on driving Culture, Care and Connections.
As we prepared for this new journey, we sought input from our staff, physicians, patients, clients, their families and the public. We also engaged with other health care and system partners to help shape our future. As you learn about our 2023-2028 Strategic Plan, we hope you see that the needs and priorities of our HDGH community and the Windsor-Essex community are reflected in the plan.
As we embark on this new journey, our Mission, Vision and Values stay with us and guide us every step of the way. At HDGH, we aspire to be a trusted leader in healthcare, cultivating a healthier community. By embracing innovation, collaborating with partners, and focus on patient-centered care, we can make a lasting impact on the lives of those we serve.
In keeping our values of Kindness, Teamwork and Expertise at the heart of everything we do, we ensure our staff and physicians work together, ensuring our patients, clients and their families receive the highest quality of care, and are shown compassion and empathy throughout all interactions. Our Social Responsibility compels us to give back to our community and address the health needs of society.
Our first driver is Culture. We recognize that our staff is our most important asset because without them, we can’t do any of the work here at HDGH. We want to ensure that we provide a positive and safe environment for all and a culture that supports the growth and development of our staff. To do this, we have identified strategic initiatives such as the Health Human Resources (HHR) Strategy, Leadership Development, Culture of Kindness and Staff Development. These investments in our people give them the skills and tools to provide exceptional care to our patients and clients.
Our patients and clients deserve to receive the best care possible. With Care as one of our drivers, we strive to ensure they feel safe and comfortable throughout their journey with us. Our strategic initiatives focusing on Patient Transition and Navigation, Optimizing Resources to Patient Outcomes and Best Service for Patients and Clients are a few of the ways we can achieve this.
We believe that we have a responsibility to the community we serve. Our last driver, Connections, is about working with community partners to create a more equitable and accessible healthcare system for all. Our strategic initiatives, including System Partnerships, Patient Transition and Navigation, and Embedding an Equity Diversity and Inclusion Framework, are just some of the ways we can collaborate with others to improve the health outcomes and quality of life for those we serve.
Overall, we have 12 strategic initiatives that will help us achieve our goals. We invite you to explore our strategic plan further by visiting our website and watching our video to see highlights from the last few years and where we’re going. Together, let us live our mission and strengthen our legacy.
If you have any questions or feedback, please reach out to me at [email protected].
Bill Marra is the President and CEO at HDGH and brings his 23 years of honourable leadership experience in health, public affairs, and community service to the HDGH executive team. Since joining HDGH in 2011, Bill has been steadfast in his goal to make HDGH the safest hospital in Ontario. He created an in-house security team to ensure the safety of patients and healthcare workers. Bill took on the role of President and CEO in January 2022 and in just one year, he led a person-centered model of care change in the Complex Medical Care and Palliative Units, introduced Personal Support Workers to the healthcare unit, established a HDGH Wellness Committee, and formed an EDII Alliance.
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