Billing, Hospitalization Costs and Health Insurance
*PLEASE NOTE* Effective Monday March 23, with restrictions in place to support social distancing in regards to COVID-19, the Cashiers Office will be physically closed to the public until further notice. To learn more, please click here to learn more.
At the time of admission you must verify that you have Provincial Health Insurance coverage. If you cannot provide your Provincial Health Insurance number, you must provide proof of residency. If you are requesting Preferred Accommodation (Semi-Private or Private), and cannot provide valid Insurance Numbers a 5 day deposit is required. If you do not have Health Insurance coverage you must pay for all expenses incurred during your stay prior to being discharged. Payment can be made either by cash, cheque or credit card.
For billing inquiries please contact our billing office at (519) 257-5111 ext. 76589. The billing office is open Monday to Friday from 8:00 a.m. to 4:00 p.m.
For payments please contact the cashiers office at (519) 257-5111 ext. 75251 or 76590. The cashiers office is open Monday to Friday from 8:30 a.m. to 4:30 p.m.
For co-payment assessments please contact the co-payment assessor office at (519) 257-5111 ext. 72381 to make an appointment. The office hours vary.