Family Presence and Visiting Philosophy
Changes to Visting Policy due to COVID-19
Hôtel-Dieu Grace Healthcare continues to maintain the safety of our patients, families, staff, and physicians as our hightest priority.
Visitation has been modified to protect our patient, clients and community. Please visit hdgh.org/patientvisitation for more information on our Patient Visitation Plan.
To learn more about COVID-19, please visit hdgh.org/coronavirus.
HDGH Public Parking Lot Guide:
B - Casgrain Building (AC), Tayfour Building (TR), Community Psychiatric Hospital (CPH), Toldo Building (SMH)
D - Emara Building (MP)
F - RCC Huot (HU), RCC Residence (WR), RCC New Gym/Pool (WP/WG)*
G - RCC Glengarda (GL)*
K - Withdrawal Management (WM)*
M - Casgrain Building (AC), East Wing Building (EW), Tayfour Building (TR)
*Please note that parking at the Regional Children's Centre Lot F, Glengarda Lot G, and Withdrawal Management Lot K properties is restricted to clients of those agencies; unauthorized use by others will result in ticketing and/or towing.
- Cafeteria services are available in the Courtyard Café located on the first floor of the Tayfour Tower, and the In Honour Café located on the first floor of the Dr. Y. Emara Centre for Healthy Aging and Mobility. Please note that hours of operation are subject to change.
Courtyard Café Cafeteria Hours:
Weekdays 6:30 a.m. to 3:00 p.m.
Closed Weekends & Holidays
In Honour Café Cafeteria Hours:
Weekdays 8:00 a.m. to 2:00 p.m.
Closed Weekends and Holidays
- For your convenience, vending machines are available on the first floor of both the Emara and Tayfour buildings, offering a variety of food and snack items, as well as a selection of beverages.
- Hôtel-Dieu Grace Healthcare understands the challenges that many families face when illness or injury interrupts the schedule of our daily lives. We are happy to offer the opportunity for family members and guests to "dine in" with their loved one at their bedside or patient lounge. Guest Meal Vouchers can be purchased for $8.00 each at any cafeteria or coffee bar. Orders are taken until 6:00 p.m. daily by calling the Guest Meal Tray Service hotline (73463) from any hospital phone, or by calling (519) 257-5111 ext. 73463 from an outside line. Your Guest Meal Tray will be delivered to you when your family member receives their meal. Please provide your voucher with attached register receipt to the tray delivery staff member when you receive your meal.