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Geriatric Mental Health Outreach


If you are experiencing a mental health emergency, please contact Community Crisis Services at (519) 973-4435 or go to your nearest Emergency Department.



The Geriatric Mental Health Outreach teams serve individuals 65 years and older with serious mental health issues including responsive behaviours associated with dementia. The program consists of comprehensive psychogeriatric assessment, psychoeducation, counseling and psychiatric treatment. Individuals can be seen for most intervention in their place of residence whether it be a private home, retirement home or long-term care home.


 Program participants may exhibit any of the following behaviours: anxiety, depression or mood disorders, challenging behaviours usually associated with cognitive changes such as wandering, screaming, yelling and swearing, changes in behaviour such as physical or verbal aggression, sleep, appetite and interest, delirium, drug seeking behaviour, increased confusion, paranoia psychosis including hallucinations or delusions, resistance to care, sexual inappropriateness or disinhibited behaviours.


The program aims to enhance the mental health and well-being of individuals living at home, in long-term care homes and in retirement homes, to reduce the need for psychiatric admissions and visits to hospital Emergency Departments, as well as enhance the knowledge and skills of family caregivers and caregiving staff of facilities. Access to the program requires a physician referral, in the case of a long-term care resident the house physician must consent to the involvement of the Geriatric Mental Health Outreach Team.


 Referral Form


Contact Information


Geriatric Mental Health Outreach Team

3rd Floor CPH Building

Hôtel-Dieu Grace Healthcare

1453 Prince Road

Windsor, ON  N9C 3Z4


PHONE: (519) 257-5125 ext. 3 OR (519) 257-5105




8:30 a.m. to 4:30 p.m. Monday - Friday




Families’ and Friends’ Role in Promoting Safety

Family members and friends play an important role in patient safety.  Encouraging
attendance of appointments, taking medications and asking to be involved in
understanding and facilitating treatment plans is recommended among family
members and friends.  If family members and friends have serious concerns
about a loved one’s safety and well-being please utilize emergency (911) or
crisis hotline (519-973-4435) services or locations (nearest emergency room or
crisis centre) as needed.  You are always allowed to provide us with
information however we may not be able to relay information/feedback to you
directly.  For any important messages the hospital contact information is
provided on this website under the Contacts link.  
Thank you for your role in promoting safety.



Contact Us


General Info: (519) 257-5111


Voice Directory: (519) 257-5100



Visiting Hours 


1453 Prince Rd.


Windsor, ON N9C 3Z4