If you are experiencing a mental health emergency, crisis services are available 24/7 by calling 519-973-4435, visiting the Mental Health and Addictions Crisis Centre (MHAUCC) at 1030 Ouellette Ave. in Windsor, or going to your nearest Emergency Department.
Ontario Centre for Problem Gambling (OCPG) Outpatient Treatment Program
Help for Gambling Problems Begins With a Call
(519) 254-2112
Service Overview
- Outpatient treatment is provided during operational hours listed below, Monday through Friday.
- Outpatient treatment includes: Comprehensive Assessment, Individual counselling, Pre-Treatment Groups, Treatment Groups, Aftercare Groups, and Family Workshops.
- The length and frequency of outpatient treatment is customized to the individual’s needs.
Referrals
Individuals can self-refer for outpatient services. Anyone can inquire about services by connecting during hours of operation. For those seeking services please call 519-254-2112.
When You Arrive
If you are receiving outpatient treatment at the HDGH 1453 Prince Road site, please present to the Central Registration Department, prior to proceeding to your appointment. Central Registration is located within the main entrance, across from the Courtyard Café.
For those receiving treatment at the South Essex Community Council (SECC), 215 Talbot St. East, Leamington site, the counsellor will register you upon arrival.
Please arrive 15 min before your appointment in order to allow enough time to register.
Contact
Ontario Centre for Problem Gambling (OCPG)
Hôtel-Dieu Grace Healthcare
1453 Prince Road
Windsor, ON N9C 3Z4
Phone: 519-254-2112
Fax: 519-254-0093
Email: Problem.Gambling@hdgh.org
Hours
Windsor Program
Monday and Friday, 8:00 am - 4:00 pm
Tuesday - Thursday, 8:00 am - 8:00 pm
Leamington Program
Friday 8:00 am - 4:00 pm
For 24 Hour crisis assistance, call the Ontario Problem Gambling Helpline (OPGH)
1.888.230.3505
Families’ and Friends’ Role in Promoting Safety
Family members and friends play an important role in patient safety. Encouraging
attendance of appointments, taking medications and asking to be involved in
understanding and facilitating treatment plans is recommended among family
members and friends. If family members and friends have serious concerns
about a loved one’s safety and well-being please utilize emergency (911) or
crisis hotline (519-973-4435) services or locations (nearest emergency room or
crisis centre) as needed. You are always allowed to provide us with
information however we may not be able to relay information/feedback to you
directly. For any important messages the hospital contact information is
provided on this website under the Contacts link.
Thank you for your role in promoting safety.