Centre for Problem Gambling and Digital Dependency
Help for Gambling Problems Begins With a Call
(519) 257-5111 ext. 76999
Hôtel-Dieu Grace Healthcare’s (HDGH) Centre for Problem Gambling and Digital Dependency provides free, confidential, and professional treatment services to individuals and their family and friends impacted by gambling, gaming, and/or problematic internet use related concerns.
Our Canadian board certified counsellors and inter-disciplinary team understand Digital Dependencies and Problem Gambling and are equipped to meet your needs and recovery goals.
Our outpatient and education services are available to residents of Windsor and Essex County, while our residential treatment services are available to residents across Ontario.
Referrals
Individuals can self-refer for outpatient services. Referrals can also be made through family members, community agencies, physicians, employers, employee assistance programs, legal system, law enforcement, financial counselors and other related professionals.
Please note ALL referrals to the residential treatment program MUST be made through the Problem Gambling Designated treatment system.
Cost
The Centre for Problem Gambling and Digital Dependency at HDGH is funded by the Addictions Branch of the Ministry of Health and Long-Term Care. Services are provided at no cost to you upon presentation of a valid OHIP card.
Contact
Centre for Problem Gambling and Digital Dependency (Windsor)
Dr. Y. Emara Centre for Healthy Aging and Mobility
1453 Prince Road
Windsor, ON N9C 3Z4
Phone
For those seeking services during COVID-19, please call 519-257-5111 ext. 76999
Fax
519.254.0093
Email
Hours
Windsor Program
Monday, Thursday, Friday 8:00 a.m. to 4:00 p.m.
Tuesday, Wednesday 8:00 a.m. to 8:00 p.m.
For 24 Hour crisis assistance, call the Ontario Problem Gambling Helpline (OPGH)
1.888.230.3505
Families’ and Friends’ Role in Promoting Safety
Family members and friends play an important role in patient safety. Encouraging
attendance of appointments, taking medications and asking to be involved in
understanding and facilitating treatment plans is recommended among family
members and friends. If family members and friends have serious concerns
about a loved one’s safety and well-being please utilize emergency (911) or
crisis hotline (519-973-4435) services or locations (nearest emergency room or
crisis centre) as needed. You are always allowed to provide us with
information however we may not be able to relay information/feedback to you
directly. For any important messages the hospital contact information is
provided on this website under the Contacts link.
Thank you for your role in promoting safety.