Television Service for Patients
HealthHub Patient Engagement Solutions has made changes to the television services. On a go forward should you or your family have questions regarding rental of television services, call extension 72020 during the call centre hours:
HealthHub Patient Engagement Solutions Call Centre hours:
- Monday to Friday: 8:30 a.m. EST to 11:00 p.m. EST
- Saturday, Sunday and Holidays: 10:30 a.m. EST to 8:00 p.m. EST
Dial 72020 from your bedside phone and follow the easy directions to activate your rental.
Rental information can be found by selecting Channel 75 on the bedside TV. Television services are provided by HealthHub Patient Engagement Solutions. A portion of the revenue from rental services are returned to Hôtel-Dieu Grace Healthcare and reinvested in caring for our patients.
Patient Information Channels
Information is provided via a video-on-demand service. Tune into Channel 77 and follow the directions. This service is available to all patients regardless of whether they subscribe to TV. A variety of information videos are available including information on local long term care facilities.