Withdrawal Management Services
Hôtel-Dieu Grace Healthcare’s (HDGH) Withdrawal Management Services (WMS) is a 22-bed residential, medically-supported, alcohol and other substance withdrawal co-facility for men and women 16 years of age and older. Our care encompasses and supports your physical, financial, residential, spiritual, emotional, social, and educational needs to motivate and address positive lifestyle changes which support the recovery process.
Individuals seeking access to WMS will be evaluated for best service by HDGH staff. This service could include an outpatient or community-based withdrawal service, 24/7 supervision in a controlled setting, with out without intensive monitoring for withdrawal-related complications.
Individuals who access WMS will be offered brief supportive motivational counselling, case management, and positive client-centered discharge planning that supports holistic, positive life changes.
How to Access Services
Please call 519-257-5227 for bed availability and general instructions on the admission process. During this phone call eligibility requirements will be discussed.
Length of Stay
You will typically remain in the facility for four to five (4-5) days. You are not allowed to leave and return to the facility during your stay, unless approved by management.
Cost
WMS at HDGH are funded by the Ministry of Health. Services are provided at no cost to you upon presentation of a valid OHIP card.
Contact Information
Withdrawal Management Centre
3740 Connaught Ave. Windsor, ON
N9C 3Z4
Phone
519.257.5225
Visiting Hours
To create an environment that focuses on recovery, while avoiding triggers and distractions, visitors will not be allowed to see clients while in the Centre.
Welcome to Withdrawal Management
In this tour video, you will be walked through the intake process and what you can expect while receiving treatment.
Families’ and Friends’ Role in Promoting Safety
Family members and friends play an important role in patient safety. Encouraging
attendance of appointments, taking medications and asking to be involved in
understanding and facilitating treatment plans is recommended among family
members and friends. If family members and friends have serious concerns
about a loved one’s safety and well-being please utilize emergency (911) or
crisis hotline (519-973-4435) services or locations (nearest emergency room or
crisis centre) as needed. You are always allowed to provide us with
information however we may not be able to relay information/feedback to you
directly. For any important messages the hospital contact information is
provided on this website under the Contacts link.
Thank you for your role in promoting safety.