Workplace Violence Prevention
Hôtel-Dieu Grace Healthcare strongly believes that all patients and staff deserve to feel safe and be in an environment that has no harassment and violence. Violence, including threats of violence, in the form of physical or verbal abuse of patients, family members, visitors and staff is not tolerated at our organization. We enforce a zero tolerance approach to violence, harassment, and any other disrespectful conduct. Any person who verbally or physically abuses another person, or threatens to do so, is liable, with possible consequences including being temporarily or permanently removed from the property, and if warranted, reported to the police.
HDGH is proud to have been awarded a HSO Leading Practice award for our Workplace Violence Work. The submission, entitled "Embedding a Culture of Safety via a Workplace Violence Prevention Program" can be viewed on HSO's website by visiting:
Our Role is Keeping You Safe
As many of you know, Hôtel-Dieu Grace Healthcare strongly believes that all patients, staff and physicians deserve to feel safe and work in an environment that is free of violence and harassment. Violence, including threats of violence, in the form of physical or verbal abuse by patients, family members, visitors, physicians or staff is not tolerated at our organization. We enforce a zero tolerance approach to violence, harassment, and any other disrespectful conduct. It is important for us an organization to continually remind our patients, staff and physicians what Zero Tolerance actually means.
- that every reported incident of Workplace Violence/harassment will be appropriately dealt with based on the individual facts; inappropriate behavior will not go unnoticed and it will not go unaddressed. Everyone has a part to play in zero tolerance – we are all responsible to report inappropriate behavior when it first occurs and to continue to report if the behavior continues.
- Individual cases may require different resolutions and as such, all factors will be reviewed in keeping with our mission and our values together with our obligation to keep our patients/clients and staff safe. Resolution may include but not be limited to conflict resolution, safety planning, disciplinary action, revocation of privileges, termination of employment, termination of contract, discharge, removal from our property/trespassed or criminal charges.
If you have questions related to our Prevention of Workplace Violence and Harassment Program, please contact your Manager, your Union rep. or one of the following people:
Jason Petro – Safe Workplace Advocate – ext 73083
Heidi Petro – Interim Manager of Occupational Health & Safety – ext 77030
Sheri McGeen – Director of Human Resources and Occupational Health & Safety – ext 73306