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Mental Health and Addictions Urgent Care Centre

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THE MENTAL HEALTH AND ADDICTIONS URGENT CARE CENTRE (MHAUCC)

In an effort to respond to the mental health and addiction needs of our community especially given the anxiety, fear and uncertainty associated with the COVID-19 pandemic, Hôtel-Dieu Grace Healthcare (HDGH) with partner the Canadian Mental Health Association Windsor-Essex County Branch (CMHA WECB) have opened the Mental Health and Addictions Urgent Care Centre (MHAUCC).


THE MHAUCC is a central access point for adults or youth aged 16 years or older who cannot safely wait for community mental health and addiction support. The service is intended for those experiencing a mental health or addictions crisis or who are having an acute and serious need who are at risk of worsening mental health condition that may require hospitalization.


Services Include:

 

  • Brief Psychotherapy and Psychosocial Support
  • Urgent Psychiatric Assessment and Consultation 
  • Medical Assessment and Monitoring
  • Connection to community-based services 
  • Addiction Management Services

 

 

Location

Canadian Mental Health Association Windsor-Essex County Branch
1400 Windsor Avenue.
Windsor, ON N8X 3L9
 

Location of Canadian Mental Health Association Windsor-Essex Branch 

 

Phone

519.257.5111 ext. 77968

 

Parking and Transportation

Complimentary parking is available across the street or to the north of the building. 

 

Hours

Monday 11:30 a.m. – 7:30 p.m.
Tuesday 8:30 a.m. – 4:30 p.m. 
Wednesday 11:30 a.m. – 7:30 p.m.
Thursday 11:30 a.m. – 7:30 p.m.
Friday 8:30 am – 4:30 pm

24/7 Community Crisis Services are available by calling 519.973.4435 

 

Referral

Self-referral, physician and healthcare provider referrals accepted.
Walk-in during hours of operation.
 

 

NOTE

  • If you are aged 16 years are older and your mental health or addiction related concern IS NOT urgent the TSC, Crisis and Mental Wellness Centre at 744 Ouellette Avenue provides a wide range of support for those affected by mental health and addiction related concerns.
  • 24/7 Community Crisis Services are available by calling 519.973.4435.
  • The Regional Children’s Centre Counselling Clinic is available by phone 519.257.KIDS for individuals under the age of 16.

 

A person SHOULD GO TO THE EMERGENCY DEPARTMENT if experiencing:

  • Acutely suicidal thoughts or self-harming behaviour
  • Substance related Intoxication
  • Acute Psychosis
  • Possible medical issues
  • Severe alcohol dependency
  • Aggressive or violent behaviour with risk to others